Job Title: Product Manager Location: Remote (Seattle preferred) Team: Product & Engineering Level: Mid-level Full-time

About heyLibby heyLibby is a seed-stage startup on a mission to give every small-to-midsize fitness and wellness business a world-class AI team member. We were co-founded by Spencer Rascoff, the former CEO of Zillow and current CEO of Match Group. Our AI works seamlessly across phone, email, text, and chat to help businesses manage their communications efficiently. We move fast, prioritize impact, and work closely with top industry experts. We ship fast, learn fast, and measure ourselves by the tangible impact we deliver to customers.

About the Role We’re looking for a curious, driven, and technically-minded Product Manager to help shape, build, and support the heyLibby platform. This is a true startup role: high ownership, fast feedback loops, and lots of hats. You’ll help define what we build, design how it works, and work closely with engineering to ship quickly. You’ll also stay close to customers, helping troubleshoot issues and turning real-world feedback into product improvements. The scope here is broad—you’ll have real influence over the roadmap, and the chance to grow across product, ops, customer experience, and beyond.

What You’ll Do Product Ownership & Roadmapping Prioritize what we build next, based on user feedback and company goals Collaborate with founders, engineers, and sales to shape the roadmap Define clear, actionable product requirements that balance speed and quality Work with developers to bring features to life, guiding both behavior and UX along the way

UX & Prototyping Design new features using tools like V0, Lovable, or just rough wireframes Ensure the features you define make sense within our overall platform Continuously simplify and improve the user journey

QA & Testing Own UAT: test features in staging, find edge cases, and make sure nothing slips through Troubleshoot issues using tools like Postman and MySQL (writing basic SQL queries is expected) Work closely with engineers to provide clear, actionable feedback throughout the build process

Customer & Partner Experience Support customers and partners via Slack, email, and video when needed Troubleshoot product issues, triage bugs, and communicate fixes to engineering Use customer conversations to surface themes and insights that shape the roadmap Maintain support docs and help resources to keep the team and users unblocked

What we’re looking for 2-5 years of experience in a tech or product role; bonus if that’s been at a start-up Scrappy, curious, and proactive; you love generating ideas and solving problems, whether that’s simplifying a customer workflow, reducing internal manual work, or improving a confusing user flow Technical enough to write simple SQL queries, understand how APIs work, and talk through concepts like POST/PUT/GET Comfortable using (or quickly learning) tools like Postman, Figma, Jira/Linear, HubSpot, etc. Excited by the idea of wearing many hats and having a tangible impact

How We Work & What You Get Competitive Comp – $115,000 to $135,000 + equity Health Coverage – We offer full medical, dental, and vision benefits. Discretionary Time Off – We trust you to balance work and rest. Workspace Setup Support – We'll cover the gear you need to be productive. Velocity – Weekly releases, minimal ceremony, rapid experimentation. Impact – Your decisions will be on the critical path for every customer interaction. Flexible, People-First Culture – We work hard, but we protect family and personal time.

Ready to shape a product from the inside out, talk to customers, design solutions, and make things work better every day? Apply now and help us build the AI teammate every small business deserves.